Optix - Run Script Error When Using Lookup
Issue: Run Script Error message while trying to use Lookup feature from the Donor Docs screen in Optix
Resolution: All Optix software must be installed
- Three Optix software pieces must be installed for Donation Processing
- Install the following from G:\Optix\PC Workstation:
- Optix 8 WS-Setup.8.2.0.8.exe
- Install the following from G:\Optix\Donor Docs Lookup
- Heifer Donor Docs-setup_1.1.exe
- Heifer Prod-nog.reg (Registry Entry)
- Install the following from G:\Optix\PC Workstation:
- Donor Docs Lookup software is required in order to use Lookup feature on the Heifer Donor Docs screen
- Using Lookup feature on Heifer Donor Docs screen
- Enter a valid BBEC Donor ID or Finder ID
- Select Lookup
- The Lookup button is a direct link to BBEC, which will auto populate donor information into Optix Heifer Donor Docs screen