The Network Access Form (NAF) is the form required to setup or change an employee's network access and equipment. To complete an electronic Network Access Form (NAF): Browse to: http://lf.heifer.org/Forms/NAF Log into Laserfiche using... Read More

Cloud Mapper for Citrix   The OneDrive Client in Citrix is being replaced with Cloud Mapper to improve access to OneDrive and MS Teams data.  By removing the OneDrive client in Citrix, we are addressing several issues including file synchronization... Read More

How to Re-Map Network Drives   While working remotely, you may notice that one or more of the network drives have been disconnected and as a result, may be present in the “My PC” section of Windows.  It’s also possible that this may occur... Read More

  Vendors requesting network resources should use the link below to fill out our Heifer Network Resource Request Form https://forms.office.com/Pages/ResponsePage.aspx?id=42lq2s07RE... Read More

Laserfiche Forms - AAF We are excited to launch the new electronic Agresso Access Form.  We hope this will make accessing Agresso easier – with more clarity on what each access role grants and what different positions within Heifer need to... Read More

Adding Distributed Information Access for Timesheets All employees should have this relation added during setup to enable an assigned representative the ability to fill out timesheets are the need arises. Under Menu, click on the ... Read More

T his article has been created to assist submitters of the Agresso Access Request, via Laserfiche Forms, in understanding  the Access Packages that are listed as selection options. Country Office Finance Director AP Approval (AP... Read More

  Open a web browser (Internet Explorer, Chrome or Firefox); in the address bar type the following: Use Option 1        (Use Option 2- If your windows authentication does not work)         NEW USER INTERFACE The look and feel of... Read More

Revised Jan 2015 How to Connect to Heifer VPN with FortiClient (For Windows 7)   Heifer’s VPN has been replaced with a product that combines VPN, Firewall, and Antivirus into one product. Below is a step-by-step document to... Read More

Email Encryption with Outlook This article covers sending sensitive information via e-mail.  The first step in keeping Heifer's information safe is understanding what data you are sending.  Below are examples of sensitive information that... Read More