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Optix - URL Not Opening Image

  Issue: When viewing Optix tab in BBEC, Optix image is opening a folder instead of instantly popping up. User has to click on Folder before the image will appear. It should appear like this: Resolution:  Adjust Optix... Read More

Optix - Missing Donor Requests

Issue: Donor Requests dialog window is missing or not showing in Optix Resolution: If you are unable to view the Donor Requests dialog window, browse to Scan > Capture Tasks > Donor Requests as shown below. ... Read More

Optix - Adding New NT Users

Connect to Optix Server Log onto Optix Server as yourself. (Must have Network Admin permissions to create accounts) Open Optix NtAdmin Expand Users Select Add NT Users Enter ’dcm... Read More

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