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Duo Push: The Best Way to Authenticate

Duo Push: The Best Way to Authenticate Duo Push is an authentication request you’ll receive as a notification on your smartphone. It’s quicker, easier, more secure, and cheaper than receiving text messages or phone calls. To use... Read More

Laserfiche Forms - Using the Operational Dashboard

As we build more forms in Laserfiche and broaden the users - we want to make sure that we document some of the functionality that is now available for Form Managers in Laserfiche Forms. Not everyone will be able to see the dashboards associated with... Read More

How to Re-Map Network Drives v2

How to Re-Map Network Drives   While working remotely, you may notice that one or more of the network drives have been disconnected and as a result, may be present in the “My PC” section of Windows.  It’s also possible that this may occur... Read More

New Hire FAQ

New Hire IT FAQs   What do I send techsupport when I have an issue? When emailing Techsupport about an issue, please capture in your message a screenshot of any errors, any troubleshooting steps you’ve already taken and when was your last... Read More

Citrix Cloud - Getting Started Guide

Citrix Cloud - Getting Started Guide   Getting Started with Citrix Cloud 1.      Open new browser window and navigate to https://cloud.heifer.org ? Bookmark this URL 2.      Log in with your username and password, then complete the DUO... Read More

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